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Password recovery / Forgotten login details
If you have previously been issued a SUPA account and need help to recover the login details or reset the password, then we can look up and reset your login details.Note that, If you request help with a forgotten password or forgotten username , the process to reset it is in two stages.
First you will be sent one email with a code to confirm that you are the owner of the account.
When the first email arrives, click on the link in the email to confirm that the password should be changed. Wait for a second email to be received with a new temporary password, and details of how to change it. Each email may take between 5 and 10 minutes to be sent to you.
Staff and PhD students with an email address from a SUPA partner university may use the self-service account creation button at the bottom of this page.
Otherwise, see http://www.supa.ac.uk/Graduate_School/account_request.php