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Question:

Notes. Where can I find the notes for my course?

(Last edited: Thursday, 13 November 2008, 1:15 PM)
Answer:
When you are logged into My.SUPA, your courses will be listed in a box on the right hand side of the first page of My.SUPA. If you can see a list of course categories instead of your courses, log in.

My.SUPA list of courses and areas box appears top right of front page after you log in

Your courses are those for which you are currently registered. If this list is incorrect or incomplete, contact 'courses' at SUPA Central (www.supa.ac.uk/Contact_SUPA).

Look at the relevant week or view the resources list.

Materials are only available to students once the lecturer has released them from their master files list.
Question:

Postscript files. How do I open ps files?

(Last edited: Thursday, 7 August 2008, 3:53 PM)
Answer:
To open PostScript files you will need a suitable client like GhostScript.

Internet Explorer may attempt to stop you viewing PostScript files. An Information Bar may pop up. It usually reads something like "To help protect your security, Internet Explorer blocked this site from downloading files to your computer. Click here for options..."

Click for the options and select 'Download File...'

Choose whether to 'Open' the file now to to 'Save' it for later viewing.
Question:

Password: How do I change my password?

(Last edited: Thursday, 10 September 2009, 11:54 AM)
Answer:
If you are viewing one of your courses, the option to change your password should appear in your Admin list.

Alternatively, click on any instance of your name (for example, at the top right hand side of the front page) and click on the Change Password button underneath your profile.
Question:

Rooms. Where are the Videoconferencing Rooms?

(Last edited: Thursday, 25 July 2019, 11:16 AM)
Answer:

University Room No.
Aberdeen 302, Meston Building
Dundee Basement, Ewing Building
Edinburgh JCMB 1301 
Glasgow 255a, Kelvin Building
Heriot-Watt 1.27, Earl Mountbatten Building
St Andrews 307 (or sometimes 222), Physics Building
Strathclyde 813, John Anderson Building
UWS F.318, Henry Building

Note - not all the sites take all the lectures. If you register or email courses@supa.ac.uk you will be able to sign up for lectures, and check the availability at your site.


At Heriot Watt an alternative room is sometimes used the Media Studio provided by the Audio Visual Services Team


Question:

PowerPoint - I'm not a Windows user. How can I view PowerPoint files?

(Last edited: Thursday, 7 August 2008, 3:53 PM)
Answer:
Struggling to view your lecturer's slides? Try the TonicPoint viewer. http://tonicsystems.com/products/viewer/
Question:

Rooms. Where is the Heriot Watt Media Studio?

(Last edited: Tuesday, 23 April 2019, 3:00 PM)
Answer:
Most SUPA conferences are held in EM 1.27. In the Earl Mountbatten Building.  However in some cases we may arrange a conference in the Media Studio instead.

The Heriot Watt Media Studio is in the Audio and Visual Services Building in the Media Studio on the Edinburgh Campus at Riccarton.

Directions

Go to main reception, and then head towards the library.

Before you go up the stairs into the Library, go outside using the door directly ahead of you.

The media studio building is on the opposite side of the square on the right hand side.

If you have any difficulty finding your way call the Media helpdesk on x3019 (0131 451 3019)


Maps

See https://www.hw.ac.uk/about/contact/maps-directions.htm

Address:

Media Studio
Audio Visual Services
Heriot-Watt University,
Riccarton,
Edinburgh
EH14 4AS
Question:

Login: How can I get a My.SUPA login?

(Last edited: Thursday, 7 August 2008, 3:52 PM)
Answer:
Request a My.SUPA login
Question:

Unsubscribe: How to I unsubscribe from a forum?

(Last edited: Thursday, 7 August 2008, 3:54 PM)
Answer:
To unsubscribe from a forum, click on the link at the bottom of any email received from that forum. Alternatively, log into My.SUPA, find the forum and click on the 'Unsubscribe' me link on the right hand side of the page.

Note that you cannot unsubscribe from News Forums. These are the forums we use to tell you about important events like cancelled lectures.
Question:

Maths: Can I type in LaTeX?

(Last edited: Thursday, 13 November 2008, 1:14 PM)
Answer:
In most parts of My.SUPA, including discussion forums, you can type in LaTeX and the expression will be rendered as an image in html pages and emails.

Example: Type the following without the spaces between the dollar signs:

$$\frac{a}{b}$$

to get

\frac{a}{b}

More help is available on using LaTeX notation


Question:

Account : How do I get a SUPA account?

(Last edited: Tuesday, 23 April 2019, 3:09 PM)
Answer:

A My.SUPA account can be automatically issued if you are a member of staff or PhD student in Physics or a related area and have a university email address from a SUPA partner

Use the quick self-service form to request a SUPA account if you are a PhD student or a member of staff in a department of physics and/or astronomy at Aberdeen, Dundee, Edinburgh, Glasgow, Heriot-Watt, St Andrews, Strathclyde or UWS universities.

Quick self-service My.SUPA account setup for staff and PhD students
https://my.supa.ac.uk/login/signup.php

For other account requests please use the form below. 
Use the 'other account requests' if you are not a staff member or PhD student in one of the SUPA universities.

Other account requests for My.SUPA
http://www.supa.ac.uk/Graduate_School/account_request.php


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