My.SUPA. Frequently Asked Questions
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Notes. Where can I find the notes for my course?
Your courses are those for which you are currently registered. If this list is incorrect or incomplete, contact 'courses' at SUPA Central (www.supa.ac.uk/Contact_SUPA).
Look at the relevant week or view the resources list.
Materials are only available to students once the lecturer has released them from their master files list.
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Password: How do I change my password?
Alternatively, click on any instance of your name (for example, at the top right hand side of the front page) and click on the Change Password button underneath your profile.
Postscript files. How do I open ps files?
Internet Explorer may attempt to stop you viewing PostScript files. An Information Bar may pop up. It usually reads something like "To help protect your security, Internet Explorer blocked this site from downloading files to your computer. Click here for options..."
Click for the options and select 'Download File...'
Choose whether to 'Open' the file now to to 'Save' it for later viewing.
PowerPoint - I'm not a Windows user. How can I view PowerPoint files?
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Questions about Lecture Recording
What is SUPA going to record?
SUPA courses are routinely recorded by the video system, before being made available on MySUPA course pages. SUPA may also record one-off events where we think there may be benefit for those unable to attend in person.
What will SUPA use the recordings for?
The most important use for the recordings will be for students to use as a reference after the lecture has taken place. This is especially important where someone has had to miss a lecture, either through illness or being away at an experiment or conference. While this won't replace the lecture experience, we hope that it will be a useful substitute.
What about the other uses mentioned in the consent notice?
The consent notice mentioned some other possible uses for the recordings. These were put in so that we don't have to keep coming back to you for additional consent, but that does not mean that we intend to use every lecture recording in this these ways.
Where will the recordings be available?
The videos will be made available to staff and students through My.SUPA. Only logged in participants (staff and students) will have access to the recording of a particular course. If you have any particular ways in which you would like to view the videos, please get in touch.
What is recorded?
The content of a recording normally shows a large version of the presentation slides and a small version of the video with a similar layout to the one that you seen on the two screens in your room, only at a reduced resolution.
When will the recordings be available?
If a lecture has been recorded, you can typically expect the recording to be available about a week after the lecture. If there's one which you need urgently, let us know. We'll work to give you access to the recordings as quickly as possible.
Do I have to give consent?
It is a requirement of the recording service we are using that everyone that appears or is heard on the recording must give consent.
Although we have to ask for consent from everyone, we've tried to make the request as clear and transparent as we can. We'd like everyone to give their consent so that we can give you the best service, but if you have any questions about this then please get in touch.
How do I know if the conference is being recorded?
A red circle will appear in the top left hand corner of the video screen during a recording.
How can I avoid being in the recording?
If you have concerns and it is important that you do not appear in any video recording, then then select "no", and email us at recording@supa.ac.uk so that we can make some special arrangements.What if I have more questions?
If you have any questions about the recording service, please contact admin@supa.ac.uk . Please tell us if your question is about the technical side of the recording or our policies - that will help us direct your question appropriately.
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Rooms. How to book one or more SUPA VC Rooms
Rooms. Where are the Videoconferencing Rooms?
| University | Room No. |
| Dundee | Basement, Ewing Building |
| Edinburgh | JCMB 1301 |
| Glasgow | 255a, Kelvin Building |
| Heriot-Watt | 1.27, Earl Mountbatten Building |
| St Andrews | 307 Physics Building |
| Strathclyde | 813, John Anderson Building |
| UWS | F.318, Henry Building |
For help using the rooms, see getting started with video conferencing.
Information about access to the rooms and door codes is available (login required).
If you are interested in using the room for a meeting or seminar, please see SUPA classroom booking
Rooms. Where is the Heriot Watt Media Studio?
The Heriot Watt Media Studio is in the Audio and Visual Services Building in the Media Studio on the Edinburgh Campus at Riccarton.
Directions
Go to main reception, and then head towards the library.
Before you go up the stairs into the Library, go outside using the door directly ahead of you.
The media studio building is on the opposite side of the square on the right hand side.
If you have any difficulty finding your way call the Media helpdesk on x3019 (0131 451 3019)
Maps
See https://www.hw.ac.uk/about/contact/maps-directions.htm
Address:
Media Studio
Audio Visual Services
Heriot-Watt University,
Riccarton,
Edinburgh
EH14 4AS
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SUPA: What is SUPA?
http://my.supa.ac.uk/course/view.php?id=9
[login required]
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Unsubscribe: How to I unsubscribe from a forum?
Note that you cannot unsubscribe from News Forums. These are the forums we use to tell you about important events like cancelled lectures.
